Know your rights» Read more »
Tired of hearing "No" and "It's our policy"? Fed up with being given the runaround?
Find out what your flight rights are and how to enforce them.
We are volunteers committed to helping you all the way.
Tired of hearing "No" and "It's our policy"? Fed up with being given the runaround?
Find out what your flight rights are and how to enforce them.
We are volunteers committed to helping you all the way.
A confidentiality clause may cause headaches later and you may be giving away too much.
Precious little has been said about the rights of affected passengers who already purchased tickets on flights that WestJet cancelled.
Canada should amend the law by both enhancing enforcement and harmonizing the framework with the EU’s air passenger protection regime.
Without a change in enforcement, the air travel woes of 2022 will become the norm in Canada.
The report shows that Canada’s air passenger protection regime is unnecessarily complex, creates barriers to access to justice for passengers, and does not offer adequate protection to Canadians.
48 hours is not a reasonable time for providing alternate transportation.
Didn't get what you paid for? Find out how to reverse credit card charges under provincial law.
No compensation in the most common cases of flight delays and cancellations.
Please support this non-profit site that turns helpless passengers into empowered travellers.